Return & Refund Policy


Due to the nature of the products, the customer can only cancel the purchase before receiving the orders. Once the order is delivered it can only be returned if it’s defective or does not comply with the order. If the customer returns the product by its own, any transportation costs will not be reimbursed

Refund requests are carefully considered by our customer support team. If products have received defective or do not comply with the order, the customer must notify within 24 hours from receipt of the order. If a product return is accepted by the company, transport costs will be borne by the company. The client will be offered a refund or a new shipment of products. Please make sure the products are intact and in their received condition and packaging.

QNT only shipped products intact and in their original condition and packaging. Products opened, damaged or soiled by the customer will not be refunded or exchanged.

For your request, you can contact us by calling us on +91.11.410.53740 or by email to or via the contact form available on the website.


After receiving the products, the refunds process initiated within 2 – 3 working days of product inspection.

Receipt of the refund would depend on the mode of payment chosen at the time of placement of order. Usually, it takes about 7 – 10 working days for the refund to reflect in your account.

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